![]() ![]() If you are having trouble with this still, look for the email that talks about setting up the account. The second one takes you to the funds but the account must have been set up first. That one allows you to create the account. ![]() Intuit, citing security concerns, would not explain what caused them to suspect suspicious activity on Hopson's debit card. There is a second email that you should receive when you first file. They weren't receiving my faxes and I you're just helpless, so I was very thankful I had the information with Michael Finney to get a hold of somebody to get consumer help," said Hopson. Intuit reactivated Hopson's account and she was able to use it once again. We need to work with them to get it worked out." They said, "In some cases, legitimate cases are caught up in the process. It told us "suspicious activity" forced it to put the card on hold. When you choose to get your Federal tax refund deposited to a Turbo Visa Debit Card, TurboTax works with Green Dot to get the right account info to the IRS (and/or the State) to make sure the money gets put on your card. We contacted Intuit, the owners of TurboTax. Jroten44 The routing and account number is Green Dot bank that works with the TurboTax Debit Card. After about a week, that's when I contacted 7 On Your Side," said Hopson. I kept calling and kept saying there's no notes on the account. "That's when I was like, 'OK, I have to get somebody involved here.' I'm not getting anywhere. If you are a TurboTax user, you can login to your TurboTax prepaid card account and edit. She typed in "TurboTax complaints" and found numerous postings from people who had experienced similar problems. TurboTax users often wonder if they can get money off TurboTax card. ![]() She then went online to do more research. "Well, I went into a panic because I knew I still had lots of money," said Hopson. She called the number on back of the card, but no one could explain to her what happened. She says she still had a couple of thousand dollars left on the card. Everything was perfect, the balance was there, the card worked fine, everything was perfect and just one day botta boom, it was closed," said Hopson. Her refund came in the form of a TurboTax prepaid debit card from Visa. Get Started by clicking 'Create Online Account' below. "I got my confirmation emails and everything seemed like it was going fine," said Hopson. Manage your card and gain access to all of the great Turbo Card features by creating an online account today By creating an online account, you will be able to use features such as Send Money person to person transfer, Online Bill Pay, Vault and many more. She says it took her just a couple of hours. Dameda Hopson of San Jose did her taxes online using TurboTax. ![]()
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